Responsible gambling

Responsible Gaming at PlayOJO: A Player-Centric Approach

At PlayOJO, we prioritize responsible gaming practices to ensure a safe and enjoyable experience for our players. Our platform is designed with you in mind, offering tools and resources to help manage your gaming habits.

Deposit Limits

Set daily, weekly, or monthly limits to control how much you can deposit into your account. This feature helps prevent overspending and promotes responsible gaming. Limits can be increased, but decreases are immediate.

Cooling-Off Periods

Take a break from gaming with our Cooling-Off periods:

• 24 hours: temporary lock on account, deposits/play blocked
• 48 hours or 7 days: more restrictive options to help you regain control

These cooling-off periods can be extended or terminated early if needed.

Temporary Suspension

Prevent all gaming and deposits for a specified period (30 days, 60 days, or 90 days). Marketing emails will also cease during this time.

Self-Exclusion

Indefinite self-exclusion is available. This permanent account lock prevents future reactivation unless applied for in writing to the relevant regulatory body. No marketing materials will be sent to your email address, and funds will be held for 30 days before being forfeited.

Reality Check/Session Alerts

Our "Safe Mate" feature sends alerts every 15 minutes (customizable) on time played and funds spent. This tool helps you stay informed about your gaming habits and allows immediate session closure if needed.

Loss Limits

While not offered as a separate tool, loss limits are managed through deposit limits and reality check/session alerts.

Access Location

Find these responsible gaming tools in the "My Account" section under "Safer Gambling Tools."

Support Organizations

We provide links to reputable support organizations:

• GamCare (UK): , Helpline: 0808 8020 133
• Gambler's Anonymous (international):
• National Council on Problem Gambling (US-focused): , 1-800-GAMBLER
• Responsible Gambling Council (RGC - Canada) is mentioned but not linked directly from the site.
• SOS Joueurs (French-Canadian):
• Ontario Problem Gambling Helpline: 1-888-PLAY-SAFE

These organizations offer valuable resources for those struggling with problem gambling.

Our Commitment to Responsible Gaming

At PlayOJO, we strive to create a responsible gaming environment. Our platform is built on the principles of fairness, transparency, and player well-being. We continuously monitor our practices to ensure they meet the highest standards in the industry.

By taking advantage of these responsible gaming tools and resources, you can maintain control over your gaming habits and enjoy a safe experience at PlayOJO.